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Shipping




LET US SHIP IT TO YOU

Local Delivery

Minimum Order is $25 & delivery is FREE for addresses within 2 miles of the city limits of Ellensburg, Kittitas, Thorp, Cle Elum & Roslyn,

Minimum Order is $40 + $4.99 for addresses outside of 2 miles ofthe city limits of Ellensburg, Kittitas, Thorp, Cle Elum & Roslyn,

Lower County weekday orders guaranteed next day if placed before 4pm, most go out same day if ordered before 2pm.

Upper County orders are delivered on Tuesdays and Thrusdays.

You can reach us 9am – 4pm Monday through Friday 11am – 3pm Saturday & 11am – 1 pm Sunday at (509) 925-9851 or Info@Jerrols.com

Deliveries are made by a Jerrol’s Team Member and left on your porch. We knock on your door and step away. If no one answers & there is ice cream we will call to notify you of the delivery.

Where can I have my order shipped?

We can ship anywhere within the United States (yup, all 50 states. If you live in one of the US Territories or Protectorates (US Virgin Islands, Puerto Rico, Guam, etc.) or have an APO/FPO/DPO* address then please call us at (800) 858-2427 to obtain a custom shipping quote and to place your order. If you live outside of the United States, at this time we are unable to accept your order and apologize for the inconvenience.

*Please note that anything marked Freight (LTL) cannot be shipped to an APO/FPO/DPO address as LTL carriers cannot deliver to APO/FPO/DPO addresses and the items are to large to be shipped via USPS/MPS

Shipping Backorders

We proudly boast excellent fill rates, but occasionally we must backorder or source inventory from multiple warehouses. This means that different parts of your order can come from various locations around the country.

If you order more than one item, we’ll make every effort to send available items together. In the event only some of the items in your order are available at a single location, we reserve the right to ship you multiple packages from multiple warehouses. If we elect to break your order into multiple packages, you will NOT incur any additional freight charges.

In the unlikely event we are unable to ship your order complete, we reserve the right to ship the stock we have and backorder the items which we were unable to ship. You will be notified via email of the estimated delivery date for your backordered items. You will NOT be charged any additional freight charges for items that are backordered.

In-Store Pickup*

*We are currently unable to provide In-Store Pickup due to the COVID-19 Pandemic, please see above for delivery or shipping options.

Same-day pickup orders will be available for pickup within 3 hours from the time you place your order.

Orders placed after 6 p.m. will be available for pickup the next day.

We’ll email you when it’s ready!

To pick up your order, visit us at the registers. Please have your order number (or email on your mobile device) available.

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