Reviews from Our Customers

Jane Fischer Staff is friendly, and the store is cute and well laid out! 5/5/2025
Valdemar Jensen Great place to get all your home, school and art needs good selection of books too. 5/5/2025
james Libra Great selection of unique items!  Appreciate the knowledgeable, friendly staff. 5/5/2025
Bonnie Hawk When I shop at Jerrol's I know before hand that there is always someone there who will help me if needed. Products are set out well so you can see what is available. 5/5/2025
Andrew Gleed Always a great experience! Friendly and great products. 5/5/2025
Mitch Buchholz Fast and friendly service as always, Having the items on hand that I needed. 5/5/2025
Jennifer Ellis Staff was friendly and helpful from the moment I walked into the door. Check out was quick, efficient and courteous. 5/5/2025
Jessie Ocampo An amazing atmosphere for all ages. 4/16/2025
Pamela Beers Greeted warmly. Excellent service. Answered questions well and kindly. No improvements to suggest. 4/16/2025
Patti Vigoreaux Great customer service and nice selection of products. 4/16/2025
Julianna Cordi N/a it was awesome! 4/16/2025
Stevena House Jerrols is our go-to art supply store for myself and my kids. 4/16/2025
Travis Brozovich Very helpful staff and had exactly what I was looking for. 4/16/2025
Kayla Robinson I received quick assistance to find what I needed. 4/16/2025
Laurel Dunseth Staff always very pleasant, knowledgeable, and helpful. Thanks for a great experience. 04/01/2025
Zera Lowe Great service, always cheerful and helpful. Who needs big box stores when we can get it all here? So nice to have this available in our town. 04/01/2025
Jane Stanfield I asked for help in finding a good pencil sharpener, and the young lady took me to their location and gave me the advice that I needed to make my purchase. 04/01/2025
Kendra Sterkel HP Ink cartridges were in stock and readily available. 04/01/2025
Cathy Comfort I love Jerrol's. They epitomize the best of hometown book & gift stores. Relaxed atmosphere, welcoming staff, fun local gifts & great books. 04/01/2025
Debra Attebery Very helpful and friendly clerk. 04/01/2025
Linsey Emmons Recent visit was great! You had the book I was looking for and I grabbed a CWU shirt! 04/01/2025
Evelyn Pollock Order in more 500 piece puzzles. 04/01/2025
Shannon Sadler Such a great assortment of spring offerings! We were super excited to find the animal tracks of NA field guides, a great way to get the community outside. I would love to see some wooden buttons! 3/12/2025
Misty Tardiff I love that you have everything we need for class material in one place. I also appreciate that the bathroom is always clean.  I would like to see more coupons. Special promotions or weekly sales would bring us in more. 3/11/2025
Chris Fuller I enjoy the variety of goods available in the store.  I would like to see more art, if possible. 3/11/2025
Adam Klausman This art store is the pearl of ellensburg 3/10/2025
Anita Mishina Crystal looked up whether she could order something for me and then ordered it. She said she’d call me either way if/when it came in. 3/10/2025
Mary Morgan Always seems they find another “note” that I haven’t used!  Saves me money and keeps me loyal. Besides being always always friendly and helpful!  Love Jerrols! 3/10/2025
Brenda McIntosh Friendly & found puzzles I was looking for. Used my birthday bonus which was nice to have; appreciate that. 3/10/2025
Suzanne Konold Always a wonderful selection of quality items; my family Loves going in to see what’s new! The staff is always eager to help and are so wonderful. ?? 3/10/2025
Garrett Harris Store  was clean. Smelt good. The staff was friendly. Was in and out quickly. Great job, guys! 3/10/2025
Kim Tharp Found what I was looking for and then some! I love to just wander and look at everything but when it came time to find a specific item, the staff was right there to help. It's nice to have someone help me find what I need without being pushy. 3/10/2025
Linda Waters I couldn’t locate the recycled printer paper I wanted and the staff member looked it up, found that there was some in back stock, and got me what I needed. (She then proceeded to restock the shelf ??) The same person loaded my ice melt into my trunk for me. Wish I’d gotten her name to call her out as awesome. ?? 3/10/2025
Laurie Bender Prompt personal service. 3/10/2025
Janet Van leuven-Kern Jerrol's always feels genuinely friendly - as much a place of community as a place of business.  I guess that would be something I like about not just my most recent visit, but every visit! 3/10/2025
Debbie Rowden I pledged not to buy anything on February 28 as a political statement. The only exception was to pay cash at local businesses that promote decency and inclusion. I looked in my wallet and I had $29. I went into Jerrol’s with the intention of spending as much of that as possible without going over (and having to use my debit card). I found a box of hanging file folders and 12 colored folders. $28.14. Mission accomplished! Thanks for all you do to make our community better, Rolf! 3/10/2025
Laurel Dunseth I love how caring and friendly the staff are.?? 3/10/2025
Debra Ridgeway I was greeted when I came in and felt appreciated. Everyone’s very friendly and very helpful. 3/10/2025
Jessica Hudson The staff always acknowledge me coming in, help me find what I need, and are super friendly
I love shopping at Jerrol’s!
3/10/2025
Linda Lundy I love Jerrols and love to shop locally 3/10/2025
Cindi Greear Greeted upon entering, given time to look, and knowledgeable customer service.  Always a pleasure to shop at Jerrols. 3/10/2025
Liz Whitaker Your salesperson was so helpful.  She accompanied me to the sections I needed and helped me choose the best solutions for my needs. 3/10/2025
Abbey Gunderson I enjoy how clean and organized things are.
would love to see you carry Christian fiction or other Christian living type books.
3/10/2025
Michele Kloss I always have good luck in finding what I want or need. Everyone is helpful. 3/10/2025
carol wagar your employee tending the childrens book aisle was very helpful, we chatted about favorite books.  She helped me find what i was looking for. 3/10/2025
Casey Troy Everything  i needed and personal  assistance finding  what I was looking for. 3/10/2025
Elena Swan Always wonderful service and experience. Unique, quality products. Love the roadtrip records thrift section too! 2/23/2025
Zaira Aahz Loved the sticker books and craft of the month! The valentine's event was so fun. 2/22/2025
Robin Dennis The people working there were super friendly and helpful! 2/21/2025
Cece Badda Smiles on all that were working that day?? 2/19/2025
Stephanie Ristine I took my granddaughters in to Jerrols and they were able to find exactly what they needed 2/18/2025
Mitch Buchholz Always have what I need, and always friendly and courteous employees there to help 2/17/2025
Brian Reese Always like the personal greetings and kind staff 2/17/2025
Evan Stock Well organized and friendly staff! I have nothing that comes to mind 2/16/2025
Josh Courtney Always good products and selections. 2/15/2025
April Wyckoff I always like the variety of Central clothing. My daughter and I also like to come and pick out pens. We appreciate the ability to pick the specific colors we need/want. 2/15/2025
Sharon Romppel I have been coming to Jerrols for many years. The customer service has always been of the highest quality. On my most recent visit I needed some assistance with a change to my rewards account.  She was most helpful in accomplishing that.  She also assisted me in locating highlighters.  I want to complement her by name but I forgot to look at her name tag. 2/14/2025
Carla Ketchum I like that the cashier took me directly to the item I was looking for instead of just directing me somewhere. I didn’t like the new floor plan with the books. I always enjoyed seeing new and recommended books on the shelf just at the front of the book section. 2/14/2025
Jeffrey Snedeker Great selection of Canon ink! 2/14/2025
Cindy Staloch always friendly and helpful 2/14/2025
Betty Keeton The art supplies I find at Jerrol’s always except needs and expectations! It is so fun to peruse the art aisle and get my creative mind activated!  And I find the pricing quite reasonable. 2/11/2025
Candy Vermeer I was warmly greeting upon entering and then left alone to browse. After a bit I was offered help and given a wonderful suggestion for my granddaughter, which worked very well. Very knowledgeable staff answered my questions. Such a treat to visit Jerrol’s! 2/10/2025
Carrie Anderson You had what I needed 2/8/2025
Jessica Flett The staff is always friendly and ready to help. 2/8/2025
Mackenzie Moynihan As always, staff are welcoming and helpful if needed. I always love seeing the random little trinkets and gift ideas you have, as well as different mindfulness crafty ideas for myself. And the maps....I swoon over the maps, as a Geographer and someone who has studied and read paper maps since she was 8 years old  I want them all. 2/8/2025
Claire Lucke I appreciate how reesponsive everyone at Jerrol's is.  I had immediate help in looking for my item, friendly smiles and so many wonderful items to choose from.  Jerrol's is one of my main locations when I'm looking for a gift! 2/6/2025
Glenna Dillon Love the pen selection! 2/6/2025
Debra Prigge We're never disappointed, and always find what we need, want, and more! 2/5/2025
Rob Beach always very helpful and kind . thank you 2/5/2025
Amous Moore We're finding items that can't be found in other stores. 2/4/2025
Recycle Shop Your staff is always friendly and knowledgeable. You have good rotations on seasonal inventory. Your team is always big enough to handle the volume of customers and I know that's an ongoing investment. Jerrol's runs like clockwork. 2/3/2025
Deb Busick I came in for greeting cards because of good selection. 2/1/2025
Cat Goldberg Friendly staff and always unique items. 1/30/2025
Casey Ross Love me some Jerroll's! 1/28/2025
Deliene Sellers Everyone is always so friendly. It is a pleasure to walk through your doors. 1/27/2025
Pam Sanders You actually carried the oil paints I use. 1/26/2025
Virginia Bennett It feels like family when you walk in the door. 1/24/2025
Mark Berry Always so much fun to shop at jerrols the ART everything store 1/24/2025
Valerie Malella All the service workers are so helpful and courteous.  They always welcome patrons with a smile.  I cannot think of anything that Jerrolds needed to improve upon.  It is one of my favorite places to shop at. 1/24/2025
Jessica Munson I appreciate the products that are unique to Jerrol’s. The quality and consistency of products makes it worth buying local! 1/23/2025
Christy Avey Valentine Jelly Bellys! My kids love these sweet treats and you never fail to have seasonal flavors and colors for them. Love it! 1/22/2025
Michele Kloss You always seem to have the items I need and if not, you are able to order them. 1/22/2025
Taylor Nicholson No improvement necessary! Love coming into Jerrol's! 1/20/2025
Maxine Steele staff is courteous and friendly and do not mind helping people 1/5/2025
Teresa Fahlander Staff is always friendly and greets you with a smile. 1/5/2025
Myrnalee Lowe I got help right away finding the book I wanted 1/5/2025
Vicki Lennox I liked Everything, everyone is always very helpful, very cheerful, always smiling. I wouldn't like to see any improvements, seriously, I have no complaints, I never have. Always happy to do business there?? 1/5/2025
Billy Peterson Thank you for sticking to being inclusive for everyone and not backing down from it. Too many companies are shying away from DEI so it is nice to see one stick to it. 1/5/2025
Megan Walsh We love the choice of art supplies! 1/5/2025
Gary Stanford Staff is the best in town 1/5/2025
Robin Dennis The people working there were super friendly and helpful! 1/5/2025
Cece Badda Smiles on all that were working that day?? 1/5/2025
Jane Fischer Staff is friendly, and the store is cute and well laid out! 1/5/2025
Shannon Sadler Such a great assortment of spring offerings! We were super excited to find the animal tracks of NA field guides, a great way to get the community outside. I would love to see some wooden buttons! 1/5/2025
Laurel Dunseth Staff always very pleasant, knowledgeable, and helpful. Thanks for a great experience. 1/5/2025
Zera Lowe Great service, always cheerful and helpful. Who needs big box stores when we can get it all here? So nice to have this available in our town. 1/5/2025
Jane Stanfield I asked for help in finding a good pencil sharpener, and the young lady took me to their location and gave me the advice that I needed to make my purchase. 1/5/2025
Samantha McBride Was in for a birthday present and the sales associate was able to give me several options to choose from in order find the perfect gift. 1/5/2025
Jason Bakeman It’s always fun to see what is new at the store.  Staff is always very friendly. 1/5/2025
Mary Gaidos The staff is always courteous and helpful. 1/5/2025
Betty Keeton If you have not been in this store before, enter and be prepared for customer service and an offering of goods such as is NOT a thing of the past here in Ellensburg!!! I was greeted by the gracious owner himself, Rolf Williams. I was assisted in finding the item I was looking for and  then browsed the aisles and found things that were new to me and that I am excited to try—specifically, water mixable oil paint. This place is so charming?? 1/5/2025
Dianne Woltersttorff Friendly, helpful staff and a great selection of fun/practical items. 1/5/2025
carol wagar your employee tending the childrens book aisle was very helpful, we chatted about favorite books.  She helped me find what i was looking for. 1/5/2025
Casey Troy Everything  i needed and personal  assistance finding  what I was looking for. 1/5/2025
Maxine Steele staff is courteous and friendly and do not mind helping people 1/5/2025
Teresa Fahlander Staff is always friendly and greets you with a smile. 1/5/2025
Ella Jensen The staff are very helpful and are always super nice! I also love the variety and quality of the art supplies! 1/5/2025
Colette McGahan Staff was very friendly and helpful! 1/5/2025
Linda Waters No improvements - looking forward to seeing your Resistance display! 1/5/2025
Heather Clark We were drawn in by the 15% off sale on art & craft supplies and were all able to find something we needed. 1/5/2025
Mary Morgan No need to improve for me…Rolf solved my problem so quickly that I was almost embarrassed. But never at Jerrols ???? 1/5/2025