Reviews from Our Customers
| Jane Fischer | Staff is friendly, and the store is cute and well laid out! | 5/5/2025 |
| Valdemar Jensen | Great place to get all your home, school and art needs good selection of books too. | 5/5/2025 |
| james Libra | Great selection of unique items! Appreciate the knowledgeable, friendly staff. | 5/5/2025 |
| Bonnie Hawk | When I shop at Jerrol's I know before hand that there is always someone there who will help me if needed. Products are set out well so you can see what is available. | 5/5/2025 |
| Andrew Gleed | Always a great experience! Friendly and great products. | 5/5/2025 |
| Mitch Buchholz | Fast and friendly service as always, Having the items on hand that I needed. | 5/5/2025 |
| Jennifer Ellis | Staff was friendly and helpful from the moment I walked into the door. Check out was quick, efficient and courteous. | 5/5/2025 |
| Jessie Ocampo | An amazing atmosphere for all ages. | 4/16/2025 |
| Pamela Beers | Greeted warmly. Excellent service. Answered questions well and kindly. No improvements to suggest. | 4/16/2025 |
| Patti Vigoreaux | Great customer service and nice selection of products. | 4/16/2025 |
| Julianna Cordi | N/a it was awesome! | 4/16/2025 |
| Stevena House | Jerrols is our go-to art supply store for myself and my kids. | 4/16/2025 |
| Travis Brozovich | Very helpful staff and had exactly what I was looking for. | 4/16/2025 |
| Kayla Robinson | I received quick assistance to find what I needed. | 4/16/2025 |
| Laurel Dunseth | Staff always very pleasant, knowledgeable, and helpful. Thanks for a great experience. | 04/01/2025 |
| Zera Lowe | Great service, always cheerful and helpful. Who needs big box stores when we can get it all here? So nice to have this available in our town. | 04/01/2025 |
| Jane Stanfield | I asked for help in finding a good pencil sharpener, and the young lady took me to their location and gave me the advice that I needed to make my purchase. | 04/01/2025 |
| Kendra Sterkel | HP Ink cartridges were in stock and readily available. | 04/01/2025 |
| Cathy Comfort | I love Jerrol's. They epitomize the best of hometown book & gift stores. Relaxed atmosphere, welcoming staff, fun local gifts & great books. | 04/01/2025 |
| Debra Attebery | Very helpful and friendly clerk. | 04/01/2025 |
| Linsey Emmons | Recent visit was great! You had the book I was looking for and I grabbed a CWU shirt! | 04/01/2025 |
| Evelyn Pollock | Order in more 500 piece puzzles. | 04/01/2025 |
| Shannon Sadler | Such a great assortment of spring offerings! We were super excited to find the animal tracks of NA field guides, a great way to get the community outside. I would love to see some wooden buttons! | 3/12/2025 |
| Misty Tardiff | I love that you have everything we need for class material in one place. I also appreciate that the bathroom is always clean. I would like to see more coupons. Special promotions or weekly sales would bring us in more. | 3/11/2025 |
| Chris Fuller | I enjoy the variety of goods available in the store. I would like to see more art, if possible. | 3/11/2025 |
| Adam Klausman | This art store is the pearl of ellensburg | 3/10/2025 |
| Anita Mishina | Crystal looked up whether she could order something for me and then ordered it. She said she’d call me either way if/when it came in. | 3/10/2025 |
| Mary Morgan | Always seems they find another “note” that I haven’t used! Saves me money and keeps me loyal. Besides being always always friendly and helpful! Love Jerrols! | 3/10/2025 |
| Brenda McIntosh | Friendly & found puzzles I was looking for. Used my birthday bonus which was nice to have; appreciate that. | 3/10/2025 |
| Suzanne Konold | Always a wonderful selection of quality items; my family Loves going in to see what’s new! The staff is always eager to help and are so wonderful. ?? | 3/10/2025 |
| Garrett Harris | Store was clean. Smelt good. The staff was friendly. Was in and out quickly. Great job, guys! | 3/10/2025 |
| Kim Tharp | Found what I was looking for and then some! I love to just wander and look at everything but when it came time to find a specific item, the staff was right there to help. It's nice to have someone help me find what I need without being pushy. | 3/10/2025 |
| Linda Waters | I couldn’t locate the recycled printer paper I wanted and the staff member looked it up, found that there was some in back stock, and got me what I needed. (She then proceeded to restock the shelf ??) The same person loaded my ice melt into my trunk for me. Wish I’d gotten her name to call her out as awesome. ?? | 3/10/2025 |
| Laurie Bender | Prompt personal service. | 3/10/2025 |
| Janet Van leuven-Kern | Jerrol's always feels genuinely friendly - as much a place of community as a place of business. I guess that would be something I like about not just my most recent visit, but every visit! | 3/10/2025 |
| Debbie Rowden | I pledged not to buy anything on February 28 as a political statement. The only exception was to pay cash at local businesses that promote decency and inclusion. I looked in my wallet and I had $29. I went into Jerrol’s with the intention of spending as much of that as possible without going over (and having to use my debit card). I found a box of hanging file folders and 12 colored folders. $28.14. Mission accomplished! Thanks for all you do to make our community better, Rolf! | 3/10/2025 |
| Laurel Dunseth | I love how caring and friendly the staff are.?? | 3/10/2025 |
| Debra Ridgeway | I was greeted when I came in and felt appreciated. Everyone’s very friendly and very helpful. | 3/10/2025 |
| Jessica Hudson | The staff always acknowledge me coming in, help me find what I need, and are super friendly I love shopping at Jerrol’s! |
3/10/2025 |
| Linda Lundy | I love Jerrols and love to shop locally | 3/10/2025 |
| Cindi Greear | Greeted upon entering, given time to look, and knowledgeable customer service. Always a pleasure to shop at Jerrols. | 3/10/2025 |
| Liz Whitaker | Your salesperson was so helpful. She accompanied me to the sections I needed and helped me choose the best solutions for my needs. | 3/10/2025 |
| Abbey Gunderson | I enjoy how clean and organized things are. would love to see you carry Christian fiction or other Christian living type books. |
3/10/2025 |
| Michele Kloss | I always have good luck in finding what I want or need. Everyone is helpful. | 3/10/2025 |
| carol wagar | your employee tending the childrens book aisle was very helpful, we chatted about favorite books. She helped me find what i was looking for. | 3/10/2025 |
| Casey Troy | Everything i needed and personal assistance finding what I was looking for. | 3/10/2025 |
| Elena Swan | Always wonderful service and experience. Unique, quality products. Love the roadtrip records thrift section too! | 2/23/2025 |
| Zaira Aahz | Loved the sticker books and craft of the month! The valentine's event was so fun. | 2/22/2025 |
| Robin Dennis | The people working there were super friendly and helpful! | 2/21/2025 |
| Cece Badda | Smiles on all that were working that day?? | 2/19/2025 |
| Stephanie Ristine | I took my granddaughters in to Jerrols and they were able to find exactly what they needed | 2/18/2025 |
| Mitch Buchholz | Always have what I need, and always friendly and courteous employees there to help | 2/17/2025 |
| Brian Reese | Always like the personal greetings and kind staff | 2/17/2025 |
| Evan Stock | Well organized and friendly staff! I have nothing that comes to mind | 2/16/2025 |
| Josh Courtney | Always good products and selections. | 2/15/2025 |
| April Wyckoff | I always like the variety of Central clothing. My daughter and I also like to come and pick out pens. We appreciate the ability to pick the specific colors we need/want. | 2/15/2025 |
| Sharon Romppel | I have been coming to Jerrols for many years. The customer service has always been of the highest quality. On my most recent visit I needed some assistance with a change to my rewards account. She was most helpful in accomplishing that. She also assisted me in locating highlighters. I want to complement her by name but I forgot to look at her name tag. | 2/14/2025 |
| Carla Ketchum | I like that the cashier took me directly to the item I was looking for instead of just directing me somewhere. I didn’t like the new floor plan with the books. I always enjoyed seeing new and recommended books on the shelf just at the front of the book section. | 2/14/2025 |
| Jeffrey Snedeker | Great selection of Canon ink! | 2/14/2025 |
| Cindy Staloch | always friendly and helpful | 2/14/2025 |
| Betty Keeton | The art supplies I find at Jerrol’s always except needs and expectations! It is so fun to peruse the art aisle and get my creative mind activated! And I find the pricing quite reasonable. | 2/11/2025 |
| Candy Vermeer | I was warmly greeting upon entering and then left alone to browse. After a bit I was offered help and given a wonderful suggestion for my granddaughter, which worked very well. Very knowledgeable staff answered my questions. Such a treat to visit Jerrol’s! | 2/10/2025 |
| Carrie Anderson | You had what I needed | 2/8/2025 |
| Jessica Flett | The staff is always friendly and ready to help. | 2/8/2025 |
| Mackenzie Moynihan | As always, staff are welcoming and helpful if needed. I always love seeing the random little trinkets and gift ideas you have, as well as different mindfulness crafty ideas for myself. And the maps....I swoon over the maps, as a Geographer and someone who has studied and read paper maps since she was 8 years old I want them all. | 2/8/2025 |
| Claire Lucke | I appreciate how reesponsive everyone at Jerrol's is. I had immediate help in looking for my item, friendly smiles and so many wonderful items to choose from. Jerrol's is one of my main locations when I'm looking for a gift! | 2/6/2025 |
| Glenna Dillon | Love the pen selection! | 2/6/2025 |
| Debra Prigge | We're never disappointed, and always find what we need, want, and more! | 2/5/2025 |
| Rob Beach | always very helpful and kind . thank you | 2/5/2025 |
| Amous Moore | We're finding items that can't be found in other stores. | 2/4/2025 |
| Recycle Shop | Your staff is always friendly and knowledgeable. You have good rotations on seasonal inventory. Your team is always big enough to handle the volume of customers and I know that's an ongoing investment. Jerrol's runs like clockwork. | 2/3/2025 |
| Deb Busick | I came in for greeting cards because of good selection. | 2/1/2025 |
| Cat Goldberg | Friendly staff and always unique items. | 1/30/2025 |
| Casey Ross | Love me some Jerroll's! | 1/28/2025 |
| Deliene Sellers | Everyone is always so friendly. It is a pleasure to walk through your doors. | 1/27/2025 |
| Pam Sanders | You actually carried the oil paints I use. | 1/26/2025 |
| Virginia Bennett | It feels like family when you walk in the door. | 1/24/2025 |
| Mark Berry | Always so much fun to shop at jerrols the ART everything store | 1/24/2025 |
| Valerie Malella | All the service workers are so helpful and courteous. They always welcome patrons with a smile. I cannot think of anything that Jerrolds needed to improve upon. It is one of my favorite places to shop at. | 1/24/2025 |
| Jessica Munson | I appreciate the products that are unique to Jerrol’s. The quality and consistency of products makes it worth buying local! | 1/23/2025 |
| Christy Avey | Valentine Jelly Bellys! My kids love these sweet treats and you never fail to have seasonal flavors and colors for them. Love it! | 1/22/2025 |
| Michele Kloss | You always seem to have the items I need and if not, you are able to order them. | 1/22/2025 |
| Taylor Nicholson | No improvement necessary! Love coming into Jerrol's! | 1/20/2025 |
| Maxine Steele | staff is courteous and friendly and do not mind helping people | 1/5/2025 |
| Teresa Fahlander | Staff is always friendly and greets you with a smile. | 1/5/2025 |
| Myrnalee Lowe | I got help right away finding the book I wanted | 1/5/2025 |
| Vicki Lennox | I liked Everything, everyone is always very helpful, very cheerful, always smiling. I wouldn't like to see any improvements, seriously, I have no complaints, I never have. Always happy to do business there?? | 1/5/2025 |
| Billy Peterson | Thank you for sticking to being inclusive for everyone and not backing down from it. Too many companies are shying away from DEI so it is nice to see one stick to it. | 1/5/2025 |
| Megan Walsh | We love the choice of art supplies! | 1/5/2025 |
| Gary Stanford | Staff is the best in town | 1/5/2025 |
| Robin Dennis | The people working there were super friendly and helpful! | 1/5/2025 |
| Cece Badda | Smiles on all that were working that day?? | 1/5/2025 |
| Jane Fischer | Staff is friendly, and the store is cute and well laid out! | 1/5/2025 |
| Shannon Sadler | Such a great assortment of spring offerings! We were super excited to find the animal tracks of NA field guides, a great way to get the community outside. I would love to see some wooden buttons! | 1/5/2025 |
| Laurel Dunseth | Staff always very pleasant, knowledgeable, and helpful. Thanks for a great experience. | 1/5/2025 |
| Zera Lowe | Great service, always cheerful and helpful. Who needs big box stores when we can get it all here? So nice to have this available in our town. | 1/5/2025 |
| Jane Stanfield | I asked for help in finding a good pencil sharpener, and the young lady took me to their location and gave me the advice that I needed to make my purchase. | 1/5/2025 |
| Samantha McBride | Was in for a birthday present and the sales associate was able to give me several options to choose from in order find the perfect gift. | 1/5/2025 |
| Jason Bakeman | It’s always fun to see what is new at the store. Staff is always very friendly. | 1/5/2025 |
| Mary Gaidos | The staff is always courteous and helpful. | 1/5/2025 |
| Betty Keeton | If you have not been in this store before, enter and be prepared for customer service and an offering of goods such as is NOT a thing of the past here in Ellensburg!!! I was greeted by the gracious owner himself, Rolf Williams. I was assisted in finding the item I was looking for and then browsed the aisles and found things that were new to me and that I am excited to try—specifically, water mixable oil paint. This place is so charming?? | 1/5/2025 |
| Dianne Woltersttorff | Friendly, helpful staff and a great selection of fun/practical items. | 1/5/2025 |
| carol wagar | your employee tending the childrens book aisle was very helpful, we chatted about favorite books. She helped me find what i was looking for. | 1/5/2025 |
| Casey Troy | Everything i needed and personal assistance finding what I was looking for. | 1/5/2025 |
| Maxine Steele | staff is courteous and friendly and do not mind helping people | 1/5/2025 |
| Teresa Fahlander | Staff is always friendly and greets you with a smile. | 1/5/2025 |
| Ella Jensen | The staff are very helpful and are always super nice! I also love the variety and quality of the art supplies! | 1/5/2025 |
| Colette McGahan | Staff was very friendly and helpful! | 1/5/2025 |
| Linda Waters | No improvements - looking forward to seeing your Resistance display! | 1/5/2025 |
| Heather Clark | We were drawn in by the 15% off sale on art & craft supplies and were all able to find something we needed. | 1/5/2025 |
| Mary Morgan | No need to improve for me…Rolf solved my problem so quickly that I was almost embarrassed. But never at Jerrols ???? | 1/5/2025 |